Wissensdatenbank

Alles, was Sie über ragistry wissen müssen.

Setup, Datenquellen-Anbindung, MCP-Tools, Sales-Flows, Architektur und Best Practices — strukturiert nach Themen.

Chat-Bausteine

Alle Blocktypen und Varianten live im Chat-Widget entdecken.

Signing In & Getting Started

How to sign in to the ragistry dashboard using a Magic Link email and what to expect during your first login as a new user or invited team member.

Dashboard Overview

The Dashboard is your home page — it shows a live snapshot of system health, total conversations, user feedback counts, and trend charts for the past week.

Chat Interface

Use the built-in Chat interface to start new conversations with the AI assistant and browse your past chat sessions from the sidebar.

Conversations Page

The Conversations page lists every chat session your AI assistant has handled. Filter by date, origin, or session ID, then click any row to open the full transcript.

Feedback Review

The Feedback page collects every thumbs-up and thumbs-down rating your users leave after a conversation, along with any written comments they provide.

Analytics Dashboard

The Analytics page provides detailed time-series charts for conversations, messages, feedback sentiment, AI response times, token consumption, and latency — all exportable to Excel.

Connecting Integrations

Connect external knowledge sources — websites, SQL databases, and cloud file stores — so the AI assistant can answer questions using your organisation's own content.

Chat Widget Setup

Configure the appearance, text content, and deployment of the embeddable chat widget that your customers interact with on your own website.

Managing Your Team

Admins can invite colleagues to ragistry, assign roles (Admin, Supervisor, or User), search the team list, view individual profiles, and remove members when needed.

Billing and Costs

The Billing page shows your current costs broken down by initial, new, and changed documents, displays past payment periods, and lets you download invoices.

Signing In & Account Access

How to sign in to the ragistry dashboard using a Magic Link and what to expect during email confirmation.

Profile and Settings

Your Profile page shows your personal information and support contacts, while Settings lets you change the dashboard language.

Onboarding Your Organisation

The first-time setup process for admins and what non-admin users see while waiting for the workspace to be configured.

Dashboard Overview (Home)

The main dashboard gives you an instant snapshot of system health, total conversations, user feedback, and recent activity.

Chat

Start a new AI conversation or revisit an existing session directly from the dashboard chat interface.

Conversations

Browse, search, filter, and manage every conversation your users have had with the AI assistant.

Feedback

Review thumbs-up and thumbs-down ratings your users left on AI responses, with comment details and date filters.

Analytics

Deep-dive charts and KPIs covering conversations, messages, user feedback, LLM response times, token consumption, and latency breakdowns — all exportable to Excel.

Integrations

Connect external data sources — websites, SQL databases, cloud storage, and more — so the AI assistant can use your own content as its knowledge base.

Chat Widget

Customise, preview, and embed the ragistry chat widget on any website — covering appearance, identity text, and one-line deployment.

AI Agents (Tools)

Manage custom MCP tools that extend what your AI assistant can do — admins can create, edit, and activate or deactivate agents.

Team Management

Invite new members, assign roles (Admin, Supervisor, User), view profiles, and remove team members from your organisation.

Billing

View your current billing period costs, a breakdown by document type, billing history, and download invoices.

System Health

Monitor live service status, RAM, CPU, and network metrics for your ragistry environment with automatic streaming updates.

Your Profile

View and update your personal profile and find direct contact information for ragistry support.