Analytics Dashboard

The Analytics page provides detailed time-series charts for conversations, messages, feedback sentiment, AI response times, token consumption, and latency — all exportable to Excel.

Analytics summary cards and charts

Analytics summary cards and charts

Navigate to Analytics in the sidebar for a deep-dive into performance data.

Summary cards (top of page)

CardWhat it measures
ConversationsTotal chat sessions in the currently selected period
MessagesTotal individual messages exchanged
FeedbackTotal feedback items; note shows the % positive rate
Ø Response timeAverage AI response latency in seconds across all LLM requests

These cards update dynamically based on the time ranges you set in the charts below.

The four charts

Each chart has its own independent time-range selector so you can compare, say, last week's feedback against last month's messages side-by-side.

ChartWhat it visualises
FeedbackPositive and negative ratings per day/period
MessagesConversations and messages per day/period
Response timeAverage LLM latency (seconds) per day/period
Token usageInput and output tokens consumed per day/period

Latency breakdown

Below the main charts is a Latency Breakdown chart that shows average duration per span type (retrieval, embedding, generation, etc.). You can change the granularity from daily to per-chat. Clicking a bar in per-chat mode opens that conversation's transcript.

Adjusting time ranges and exporting to Excel

Adjusting time ranges and exporting to Excel

Changing a chart's time range

Each chart has a small time-range selector in its top-right corner. Click it to choose:

  • Last 7 days
  • Last 30 days
  • Last 90 days
  • Last 6 months
  • Last year
  • All time
  • Custom date range (pick start and end dates)

Your selections are saved in your browser's local storage so they persist across page reloads.

Exporting data to Excel

  1. Click Excel exportieren (Export to Excel) in the top-right of the Analytics page header.
  2. A dropdown appears — choose the period you want to export:
    • Last 7 days
    • Last 30 days
    • Last 90 days
    • Last 6 months
    • Last year
    • All time
  3. The file downloads automatically to your device.

The export includes the complete unified analytics dataset for the chosen period, including conversation counts, message counts, feedback totals, and LLM metrics.

Analytics Dashboard — ragistry