Chat

Starting a new chat

The Chat section (sidebar → Chat) opens a fresh conversation with the AI assistant.

Steps

1. Click Chat in the left sidebar.
2. An empty conversation view opens with a text input at the bottom.
3. Type your question and press Enter or click Send.
4. After the first message is sent successfully, the session is saved and you are automatically navigated to the session's own URL (/chat/<session_id>).
5. The new session appears in the conversations history panel on the left.

What you can ask

The AI answers based on all knowledge sources you have connected via Integrations (websites, documents, databases, etc.). It also has access to any Agents that are currently active.

If you close the page before sending a message, no session is created.

Viewing a past chat session

Any previous conversation can be reopened to read its full history.

From the sidebar

The conversations list on the left side of the Chat view shows your recent sessions. Click any session to open it.

From the Conversations page

Navigate to Conversations in the sidebar. Click any row in the table to jump directly to that chat session.

What you see

• The full message history between the user and the AI.
• If you are the owner of the session (i.e., you started it), the chat input box is visible so you can continue the conversation.
• If you are viewing someone else's session (e.g., a support review), the input box is hidden — the conversation is read-only.